Additional delivery fee is required to added or picking-up items partially.
If the apartment has no lift and staircases must be used, 11,000 Yen is added.

5. Other Fees
Installation Fees
Installation and removal of air conditioners, lighting fixtures, special furniture ordered from catalogues, pianos, large TVs may be charged separately.
Cleaning Fees
A one time cleaning fee is required when you rent linens and towels.

6. Temporary Service
While waiting for the ordered items to arrive, we provide temporary used items for your convenience temporarily.

7. Security Deposit
For a personal contract, security deposit of 30% of total item value is required. Corporate customers are mostly deposit-free, except for new clients where we request between 10-30% in security deposit.

8. Contract
If you agree with the items you want to lease, please fill in the requested forms and send necessary documents. We will send a contract, and after signing it, and receiving the initial payment, the products are delivered. Online signature is also available. For the personal contracts, and some corporate contracts, a guarantor maybe be required.

9. Adding Items to Lease Contract
Items can be added at any time during the lease term. The lease fee depends on the remaining lease period. An amendment will be sent for your signature. Transportation is required for such addition.

10. Cancellation
Cancellation before the end of the lease term may incur cancellation fees.
The fee is in most cases less than the lease fees of the total remaining term.
Please ask us for the details of the cancellation fees.

11. Contract Extension and Discount
For long term contracts you can extend the lease for any months or days, with the 50% discounted lease fee. Every year, the lease fee is further discounted 50% until 1% of the value of the item.
Short Term contracts from 1 to 6 months will be automatically extended for same rental fee up to 1 year, and from there rent is 50% discounted.
Other extension conditions might apply depending on specific contract types.

12. Buy Back after the lease contract.
The user of the contract can purchase leased items after the contract term ends at a discounted rate.
For example, for the 2-years contract, the purchase price is 5% of the original value.


13. Payment
Monthly lease fee is require to pay in advance by the end of the previous month.
For the corporate contract, invoicing schedules can be adjusted to fit the accounting deadlines.

14. Defect and Breakage of Leased Items

(1)Defect of Electric Appliances
If the leased items have a defect, we will arrange the repairment or replacement with a substitute.
However, replacement of expendables, repairing the items due to the user's fault, or electric appliances leased over 3 years shall be made at actual cost.

(2) Breakage / Damage/ Loss of the leased items
Normal wear and tear is not regarded as a damage.
In the following cases, additional fee is required to repair or replace.

• Breakage or damages caused by the customers or pets.
• Stains and marks caused by chemicals or liquids, cigarette burns
• Loss of leased items

Tips when using leased Items

• Bed mattresses:
  Use a mattress protector or bed pad to avoid damage to the mattress.
• Dining Tables
  Use a table cloth if available. Remove spilled liquids as soon as possible.
  
Apply a pot mat when placing hot items on the tables.
• Sofas and Chairs
  1.Do not wash the covers of the chair or sofas with a washing machine to avoid shrinking.
  Dry clean if needed.
  
• Avoiding floor damages
  We apply felt pads under furniture legs to protect flooring, but it may come off over time. You may find replacements at 100-yen shops.
• Avoiding wall damages
  When placing furniture, especially headboard against a wall, leave an inch or so to prevent marks on a wall caused by friction.
• Consumable Items
  Replacement items consumable like light bulbs, batteries, vacuum cleaner bags is the responsibility of the users.
  These items are available at the supermarkets or at Azabu Interior.